Loading…
Loading…
What's covered, in curriculum order. Titles and summaries are free to browse; the full section, with worked examples, unlocks with a free account.
1. The Role of an Administrator
The everyday tasks an administrator does, and why organisations need this role.
2. Skills and Qualities of an Administrator
The personal skills and qualities that help someone do this job well.
3. Customer Care
Why treating customers well matters, and what happens when it doesn't.
4. Health and Safety in the Workplace
Basic responsibilities employers and employees have for keeping a workplace safe.
5. Keeping People, Property, and Information Secure
Basic ways an organisation protects its people, buildings, and data.
6. File Management
Basic habits that keep both paper and computer files easy to find and use.
7. Corporate Image
How an organisation presents itself consistently to the people it deals with.
9. Word Processing
What word-processing software is used for in an office, and its basic features.
10. Spreadsheets
What spreadsheet software is used for in an office, and its basic features.
11. Databases
What database software is used for in an office, and its basic features.
12. Presentations
What presentation software is used for in an office, and its basic features.
13. Electronic Communication
Basic email and e-diary skills used in an administrative role.
Ready to see the full lesson? Start your free trial, no card required.